Deliveries are made to the address given on the purchase order, which can only be in the agreed geographic area.
Delivery dates are provided for information only. If these exceed thirty days counting from the order, the sale agreement may be terminated.
The seller may not be held responsible for any overrun of the indicative times given on the website or at order confirmation.
If the addressee or anyone who can take possession of the products is absent at the time of delivery, the carrier will leave a calling note at the delivery address given by the customer.
In no case shall the seller be held responsible for any deterioration of the products in the event that said products are picked up late from the manufacturer, or should the customer fail to pick up the products.
In all cases, the buyer agrees to pay any customs duties and other taxes related to the import of the products into the country of the place of delivery. The buyer also declares full knowledge of the Laws and Regulations of the country of the place of delivery governing the import and possession of pewter figurines.
The buyer is liable for the risks as from the time when the products leave the premises of Etains du Prince sarl. The customer shall check the goods on receipt of the package.
An invoice will be attached to the package.
In the event of damage during transportation, the customer shall make any reservations on the delivery slip before signing it, or, for Colissimo shipments, refuse the goods by issuing an anomaly report No. 170 to the "Post Office" representative.
These reservations shall be confirmed with the carrier on the day of receipt of the package and a copy sent to Etains du Prince sarl (by email or fax).